Our Cheltenham based client is offering an excellent opportunity for a Finance & Payroll Administrator to join their friendly and hard-working team. This position offers a hard working and eager individual the chance to support the Operations team in the day to day running of the internal aspects of the business.
Required Skills & Experience
Customer Service 95%
Friendly & Hard-working 100%
Administration Experience 100%
About the company
They are a welcoming and inclusive family-run business that take pride in high service delivery for all their customers. They are a leading web-based distributor of interior building supplies, offering a range of suspended ceiling, insulation, partitioning and lighting products, from all the leading manufacturers.
They have a high standard of workmanship and job satisfaction is very important for both employees and the owners guaranteeing to create a work environment that is enjoyable and profitable to all.
Role and Requirements
As the Operations Administrator you will be responsible for:
- Call handling – taking orders, general enquiries, dealing with transport queries and complaints. Must be happy picking up the phone!
- Email inbox management
- Processing E-commerce & Ebay orders
- Raising invoices, pro formas & credit notes
- Sending samples
- Obtaining ETAs & PODs
- Supporting other teams as requires
The successful candidate will need to have excellent attention to detail and be efficient, reliable and motivated as they will be working alongside a busy sales and administration team.
You will have the ability to communicate effectively with colleagues, customers and suppliers and uphold a flexible approach to your role.
Ideally you will be a graduate with a relevant degree or higher education qualification and/or must be familiar with working in a busy, “quick response” environment with the assurance of being a reliable and assertive member of our busy operational team.
You must have a good level of computer and IT literacy, including Word, Excel, Databases and (preferably) E-Commerce platforms. An excellent telephone manner in order to handle and distribute incoming calls effectively is a must.
Construction distribution industry experience is preferred but not essential.
Our client understand that it is the people that create a great company and fantastic working environment. As such, our new team member will be zealous, passionate and friendly with an over-riding sense of professionalism and responsibility.
Rewards and Benefits:
If you have the desire to succeed alongside our client’s goals, they will assure to offer you a fun and professional working environment with career progression opportunities.
Hours: 8am-5pm Monday to Friday