Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using the http://www.hr-star.co.uk/ website (the “Service”) operated by HR Star Consultancy LTD (“us”, “we”, or “our”).
- What information is collected
- How we collect your information
- How we store your information
- How we use your personal information
- Dispute resolution
- How you contact HR-Star
2. Which information is collected
We may collect personal information from users that visit our website, subscribe to our newsletter, fill out an online form, or engage with any other materials on our website. We may ask you for your name, email address, phone number, and in some instances, business address.
However, you have the right to visit this site anonymously and we will not collect personal information (such as cookies) from any users that do not voluntarily surrender this information to us. However, by not allowing us to access your personal information, this could mean that you are unable to access all the features of our website.
To be granted access to our HR Star Memberships portal, we will collect additional information from you during the registration process. This is including but not limited to: name, email address, mobile number, password, business address. We may also ask you for payment and billing information.
When creating your profile, the information helps you get the most out of the portal, however we would strongly recommend not posting or adding personal information to your profile that you would not want publicly available.
When posting and uploading in our portal or via our website, we may collect this information to enhance your user experience. You have the right to opt out of this at any time.
3. How do we collect information?
We collect information that you voluntarily give to us once you have entered your details on our website. This could include your contact details, payment details or billing data and any information you leave on our website, such as posts or comments.
We will also collect information on each of our site visitors automatically, such as your IP address, browser type, preferred language, geographic location, which pages of our site you visited, how long you visited for, and the number of times you visit our site.
We also collect cookies (see section 11) from you in order to enhance your user experience. To find out more about how we use your data, please request our full GDPR policy.
4. How do we store data
We endeavour to ensure your data remains safe and is not stored for any longer than necessary. We have rigorous data collection, storage, and processing procedures to protect your information against unauthorised access, disclosure or otherwise.
We will never sell your personal information to third parties. We may use third party service providers whereby we require additional expertise (for example for marketing activities), but this information is shared for limited purposes only.
5. Use of your personal information
We will use your personal information for limited purposes including:
- To notify you about important updates
- To contact you with personalised marketing
- Analytics or advertising
- To improve our website content and experience
- To display and measure ads and services
- To provide you with personalised information or respond to your requests, enquiries, comments or concerns
- To analyse the effectiveness of our promotional campaigns
- To provide technical support
- To comply with the UK law
Any use of your information for a purpose outside of this policy will require your consent.
6. Children Under the Age of 13
Our website is not intended for use by children under the age of 13. We will never knowingly collect information on children of this age. If you are under 13, please do not provide us with any personal information.
When you send us email communications, we will store this information to enable us to respond to you effectively and promptly. Beyond the initial scope of the email, we will never use your email address to send unsolicited information, nor will we share it with third parties, or keep your email address for longer then necessary for the original purpose.
Should you opt in to receive information about our services, promotions, newsletters, press releases or offers, we will use your email address for future correspondence. We will use your email for these purposes until you request that we stop.
We will never use your email address for unsolicited messages or information, and will never sell your information to a third party.
You can unsubscribe from communications at any time, just write to us confirming you would like to unsubscribe. You can also contact us with an explicit request to have your personal information removed from our marketing database which we will always honour.
8. Dispute resolution
If you have an unresolved privacy or data concern that we have not addressed properly, please seek a mediation service, with litigation remaining the final resort.
10. How do I contact HR-Star
Cookies track visitors to our website, but this data will not be traceable to you personally and the data will never be shared. The purpose of cookies is to improve website performance and allow us to make our website tailored to you.
You can refuse cookie placement at any time.
We use the following third party tools:
Google Analytics tracks page views and time spent on the website which is made visible by this cookie. This information cannot be tracked back to the individual and holds no personal details such as name, or contact details. For example, we may see that you are a female between the ages of 25-30, but we will not know your name or email address, or anything personal about you.
We use Google Analytics to see which sections of our website are most popular, which content has the biggest reach, and the success of our marketing efforts. We use this to ensure we can provide you with the best reading and viewing materials that are tailored to you. However, should you wish to opt-out, you can click here.
Google Ad Words
We use data from Google Ad Words to see which paid advertisements you clicked on, to further refine our paid marketing strategy.
We use visitor tracking to monitor your interaction with our website. We use this data to enhance our performance, but we will not collect personal data from you such as your email address. This information will not be traced back to you personally.
12. Third party access
We may work with third parties who help us to improve our website experience for our users. Therefore, we may use trusted third parties to provide customer support, advertising, or technical support to ensure your data is being stored correctly.
13. Data Retention
We will not retain your data for longer than we deem necessary, and we will not use your information for any purposes outside the scope of your consent. We will retain your personal data while you are a registered subscriber with HR Star until you unsubscribe.
We will only retain your payment and billing details for as long as you are a member of our portal. If you wish to discontinue your membership, we will not retain your payment or billing information.
If you have any questions about these Terms, please contact us.